Hopefully making theology simpler to understand! (2 Corinthians 1:12)

A soft answer turns away wrath, but a harsh word stirs up anger.
Proverbs 15:1, ESV

Understanding, compassion, and empathy usually work better than accusation, blame, blunt indifference, and even simple advice.
Truth is necessary, as is remembering to honor the emotional state and image of God in the other person.
It is not about being right but loving in truth.